Care Manager
$79,040–$83,200 year
On-siteWest Palm Beach, Florida, United States
Job Summary
Conduct client visits in homes, assisted living facilities, skilled nursing facilities, physician offices, and hospitals to assess physical, cognitive, emotional, and environmental needs. Complete daily logs in Excel and MyJunna with accurate billing entries, pill box checks, and required photographs by end of business day. Prepare weekly client schedules in MyJunna and Outlook by Friday noon, recheck on Sunday evening, and check in with the supervisor daily. Communicate weekly with families and as needed with physicians, aides, and care team members; escalate changes in condition, safety risks, or care-plan gaps promptly. Coordinate services across providers and ensure safe transitions between care settings. Participate in care conferences, family meetings, and case reviews as assigned. Maintain strict compliance with HIPAA and company policies while driving throughout Palm Beach County to client locations.
Required Qualifications
- Minimum of 3 years of experience in care management, eldercare, hospice, social work, or complex senior care coordination
- Valid Florida driver's license
- Reliable personal vehicle
- Current personal auto insurance
- Ability to travel locally between multiple client locations each day throughout Palm Beach County
- Dedicated home office
- Reliable internet
- Secure computer
- Ability to handle protected health information in full compliance with HIPAA
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
- Comfort with care management software
- Comfort with Microsoft Outlook
- Comfort with Google Sheets
- Comfort with standard mobile applications
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Visual and hearing acuity sufficient to conduct clinical assessments, read medical documentation, and communicate with clients and families
- Ability to respond quickly and calmly in emergency situations
- Ability to work in varied home and facility environments that may include stairs, uneven surfaces, and exposure to pets or allergens
- Ability to assess older adults with cognitive and physical complexity
- Ability to communicate with families across difficult situations
- Ability to coordinate services across multiple providers and settings
- Strong written communication skills
- Ability to produce accurate, clear, same-day clinical and billing documentation
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