Care Manager/ Clinical Scheduler/ CCMA, RMA
On-siteWalterboro, South Carolina, United States
Job Summary
Register, verify, and timely schedule patients according to the company's care model, ensuring new patients are tracked and followed until appointments are confirmed. Coordinate in-person facilitator visits and provider encounters, including follow-ups based on medical urgency and patient preferences, while optimizing schedules across all disciplines. Manage discharge transitions from in-patient facilities and schedule TCM appointments within required windows, utilizing multiple software systems to ensure strong documentation. Interact with patients via email, portal, and telephone to gather information, confirm appointments, and provide pre-appointment instructions. This role supports the Walterboro office's interdisciplinary team in delivering proactive, value-based care under the Your Health model.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a medical or healthcare setting
- Familiar with medical terminology
- Familiar with procedures
- Familiar with insurance verification purposes
Desired Qualifications
- Associate's or Bachelor's Degree in Healthcare
- Preferred CMA
- Preferred LPN
- Preferred RN
- Previous experience in a scheduling or administrative role
- Strong organizational and time management skills
- Ability to multitask
- Ability to prioritize responsibilities effectively
- Excellent communication and interpersonal skills
- Ability to build strong relationships at all levels of the organization
- Strong problem-solving abilities
- Ability to work effectively under pressure
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