Care Management Supervisor
$66,000–$73,000 year
On-siteForest Hills, New York, United States
Job Summary
Oversee a unit of up to five Care Managers with mixed acuity case loads of 20-40 clients each, conducting weekly or biweekly supervision to review case details, well-being, and family progress. Participate in Interdisciplinary meetings, Case Conferences, and required DOH/CCF meetings while ensuring staff complete mandatory trainings and certifications. Monitor timely documentation submission in Foothold, review files for DOH compliance, and oversee Health Home youth enrollment and consent processes. Coordinate audit preparation and provide case coverage as needed. This role supports Forestdale's mission to ensure children and families in Brooklyn and Queens have the assets to thrive through quality medical and mental health care.
Required Qualifications
- Master's degree in Social Work, Nursing, Public Health, or related field
- Knowledge of best practice working with children and families in health, preventive and wellness care
- Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields
- 2 + years' experience managing teams and/or providing care management
- Experience providing service coordination and information, linkages, and referrals for community-based services
- Excellent accountability, writing, communication, and organizational skills
- Compassion for serving children and families
- Ability to travel to community-based agency offices and clients' homes
- Proven decisiveness, motivational, and developmental skills
- Management abilities, including meeting deadlines, ensuring compliance with agency policies and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements
Desired Qualifications
- Bilingual
- Experience using Excel and electronic health care systems to review and manage data
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.