Care Coordinator - Virginia - Arlington
$33,280–$43,680 year
On-siteArlington, Texas, United States
Job Summary
Create a welcoming experience for pet parents and their pets from check-in through check-out by managing daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment. Communicate with clients, referral partners, and veterinary teams via phone, email, and in person while maintaining organized, clean, and well-stocked client-facing spaces. Provide exceptional hospitality, answer questions, and help educate pet parents throughout their visit, assisting with administrative and operational tasks as needed to support the hospital team.
Required Qualifications
- 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles
- Strong verbal and written communication skills with a warm, professional demeanor
- Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment
- Comfortable learning and navigating multiple computer systems and technology platforms
- independent, unrestricted authorization to work in the U.S.
- Passion for delivering outstanding client experiences and working collaboratively as part of a team
Desired Qualifications
- Veterinary industry experience preferred
- Prior experience in veterinary medicine or animal care is preferred
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