Care Coordinator
$47,840–$52,000 year
HybridMiddletown, Connecticut, United States
Job Summary
Create and maintain caregiver and client schedules using SANDATA and HOMEBASE software. Ensure all clients have the expected caregiver at scheduled times by coordinating with the Care team for optimal matches. Quickly find replacement caregivers when regular staff are unavailable due to vacations or illness. Monitor clock-in/outs to ensure accurate billing and payroll information. Maintain caregiver discipline by addressing policy violations regarding call-out notifications and lateness, issuing warnings as needed. Address employee concerns regarding company policies and attend administrative meetings as requested. Work two weekends per month in a fast-paced environment while managing stress and complex scheduling problems.
Required Qualifications
- Ability to work two weekends per month
- Must possess effective communications skills
- Must be a critical thinker
- Take charge person to get the job done
- Comfortable with technology including computer software, emails, and texts
- Must exhibit good customer service qualities
- Must be able to work in a fast-paced environment, handle stress well
- Ability to solve complex scheduling problems
- Must be well organized
- Supervisory experience including employee counseling
Desired Qualifications
- Knowledge of Sandata is a plus
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