Care Coordinator- Park Slope- 5th Ave
On-site · Brooklyn, New York, United States
Job Summary
Care Coordinators are responsible for supporting patient care by making patients feel welcomed and valued while managing the flow of appointments; they greet patients at the clinic, guide them through the out-of-network experience, and execute five-star customer service. The role emphasizes collaboration, proactive communication, attention to detail, and the ability to grow within a team environment. A BA/BS degree is preferred but not required, and prior customer service experience, strong communication, multitasking, and teamwork are highlighted as key qualifications. The position is located at the Park Slope Union St. clinic in Brooklyn, within the SPEAR Physical and Occupational Therapy network, offering comprehensive benefits and a culture focused on service, empathy, accountability, respect, and teamwork.
Required Qualifications
- Previous customer service experience.
- Strong communication skills.
- Ability to multi-task.
- Hospitable, welcoming, and team-oriented.
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