Care Coordinator Onsite

Care Coordinator Onsite at East River Medical Imaging handles a high-volume call load, guides patients through forms, schedules and coordinates medical appointments, ensures accurate collection of patient information per confidentiality standards, and routes calls to appropriate departments. The role requires superb data entry, strong phone etiquette, knowledge of medical terminology, collaboration with care providers, and the ability to educate patients about services, insurance policies, hours, locations, and exam preparation. It emphasizes patient experience, accessibility of care, and effective communication with patients and staff, with an emphasis on accuracy, HIPAA compliance, problem solving, adaptability, and teamwork.