Care Coordinator (Medical Receptionist/PSR)
$33,280–$35,360 year
On-siteSan Antonio, Texas, United States
Job Summary
Create a welcoming first impression for patients and visitors while managing front desk operations including check-in, check-out, scheduling, and insurance verification. Review incoming referrals, update patient records, and follow up on appointments to maintain accurate flow and schedules. Collect copays and balances accurately while ensuring HIPAA compliance in all interactions. This role requires a calm, patient-centered approach with strong multitasking skills in a fast-paced clinic environment. Texas Physical Therapy Specialists offers comprehensive health benefits, paid time off, and a structured 30/60/90-day development plan for front desk team members.
Required Qualifications
- High School Diploma or GED
- Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets
- Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism
- A calm, patient-centered approach with strong attention to detail and a willingness to help the team
Desired Qualifications
- Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting
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