Care Coordinator
$48,000–$48,000 year
On-siteMcMinnville, Oregon, United States
Job Summary
Oversee service quality and consistency by serving as the primary point of contact for clients, Direct Support Professionals, and case managers. Conduct regular check-ins to assess satisfaction, monitor service alignment with support plans, and address gaps in care or performance issues promptly. Facilitate clear communication between all parties, document interactions and resolutions accurately, and collaborate with internal teams to implement improvements. Resolve conflicts professionally while maintaining accountability across service delivery. Full-time, in-office role Monday through Friday from 9:00 AM to 5:00 PM at Essential Services LLC.
Desired Qualifications
- Experience in healthcare, social services, or case management environments
- Experience working directly with clients, families, or support staff
- Strong interpersonal skills with the ability to manage relationships and navigate conflict
- Demonstrated ability to handle sensitive situations with professionalism and sound judgment
- Strong attention to detail in documentation and follow-through
- Proficiency in Microsoft Outlook, including managing communication and scheduling
- Ability to manage multiple clients and priorities in a fast-paced environment
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