Care Coordinator- Crown Heights

Care Coordinator at Spear Physical and Occupational Therapy in Brooklyn Heights. Responsibilities include making patients feel welcomed and valued, guiding them through the out-of-network experience, responding to phone calls and emails within 2 hours and within 24 hours, and delivering 5-star customer service to foster a collaborative community. The role emphasizes empathy, hospitality, and a proactive, team-oriented attitude, with opportunities for professional growth and benefits such as health plans, 401(k), PTO, and commuter programs. Qualifications highlight prior customer service experience, strong communication, multi-tasking ability, attention to detail, and a hospitable demeanor; a BA/BS degree is preferred but not required.