Care Coordinator
$47,507–$48,506 year
On-siteRutland, Vermont, United States
Job Summary
Care Coordinators at Community Care Network coordinate care across mental health, substance use, and physical health services with person-centered and family-centered treatment goals. They facilitate access to social services, housing, education, and employment resources; collaborate with justice and child-welfare systems; conduct structured interviews, administer standardized assessments, and enter data into systems; coordinate with a multidisciplinary team to ensure holistic care; advocate for clients to navigate systems and access benefits, including Medicaid; maintain documentation and participate in ongoing reporting; pursue Vermont Insurance Assister Certification to assist clients with insurance navigation; and perform related duties as assigned. The role requires collaboration, problem-solving, compassionate communication, and the ability to manage protective health information within regulatory guidelines.
Required Qualifications
- High School Diploma or GED required
- Experience in mental health or substance use treatment settings, preferably in a care coordination role
- Experience managing protected health information
- Strong knowledge of community resources
- Effective communication skills, both written and verbal
- Excellent interpersonal and organizational skills
- Proficiency with computers, Microsoft Office products, and electronic health records systems
- Flexibility, dependability, and ability to work independently
- Must have a valid driver's license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont
- Successful completion of a criminal history background check after hire
- Assist clients and families in determining eligibility for internal programs, community resources, and external benefit programs, and provide support throughout the application and enrollment process as appropriate
- Obtain and maintain State of Vermont Insurance Assister Certification through Vermont Health Connect to support clients and families in accessing, understanding, and navigating health insurance coverage and related benefits
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