Care Coordinator

Job Summary

Required Qualifications

• •Graduation from an accredited bachelors program with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field
• •Certification as a certified case manager in good standing and recognized by the Florida Certification Board
• •Two years of previously supervised work experience in providing individual/family therapy
• •Bilingual
• •Must have reliable means of transportation
• •Must have familiarity with Miami-Dade County
• •Must have CPR Certification
• •Must have First Aid Certification
• •Must have an annual Tuberculosis test
• •Clearance in Pre-Employment Drug Testing and Criminal Records Checks
• •Ability to identify and evaluate an individual's strengths, barriers, problems, and needs for the development of a Wellness and Recovery Plan
• •Ability to evaluate the impact of substance use and mental health problems on the consumer's functioning in major life areas
• •Knowledge of the inter-relationship among substance use, mental health, and primary care disorders
• •Ability to conceptualize cases within a developmental framework for the purpose of treatment planning, intervention, and discharge planning
• •Knowledge in the understanding of programs built on proven methods that ensure effective treatment
• •Demonstrate proficiency is the administration and interpretation of assessments
• •The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers
• •The ability to provide information to individuals and families concerning alcohol or other drug use, mental health problems, and the available services and resources
• •Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment
• •Ability to identify and describe key signs, symptoms, impact and manifestations of trauma
• •Aware of the differences between trauma informed and trauma-specific services
• •Understands the bidirectional relationships among substance use and mental disorders and trauma
• •Understands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence
• •The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans
• •The ability to identify the needs of a consumer and family that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available
• •Knowledge and application of developmental theories
• •Understanding of family dynamics, family roles, and family structure
• •Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct
• •Understanding of professional ethics, consumer rights, and professional responsibilities
• •Understanding of issues in prevention, intervention and treatment
• •Understands that individuals have different perceptions of health, wellness, behavioral health, and preventive health services
• •Demonstrates respect for individual's values when conducting assessments, developing Wellness and Recovery Plans, and providing services
• •Understands that individuals define and perceive family and its importance differently
• •Demonstrates ability to work effectively with culturally diverse staff and populations
• •Knowledge of WestCare Mission, goals and values
• •Knowledge of Incident Reporting
• •Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality
• •Familiarity with WestCare services and programs
• •Demonstrates a high degree of dependability
• •Maintains a good attendance record
• •Observes working hours
• •Shows flexibility and is responsive to requests from supervisor
• •Works independently with minimal supervision
• •Exhibits characteristics of good workmanship, and integrity on the job
• •Work time is always productive
• •Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies
• •Is courteous to consumers, staff, and all others
• •Demonstrates tact at the appropriate time
• •Cooperates with others both within and outside WestCare
• •Works well with supervisor; accepts direction and supervision
• •Maintains a positive attitude toward work
• •Ensures and maintains a safe working environment
• •Work area is clean and orderly
• •Verbalizes, understands and adheres to agency safety procedures
• •Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center's reporting procedures
• •Presents a positive personal image
• •Dresses and maintains a professional demeanor
• •Ability utilize Microsoft Office Software Suite
• •Ability to provide an Affidavit of Good Moral Character

Desired Qualifications

• •Certification as a certified case manager in good standing and recognized by the Florida Certification Board is preferred at time of hire; Preference will be given to those candidates who are currently Certified
• •Two years of previously supervised work experience in providing individual/family therapy is preferred
• •Bilingual is preferred