Care Coordinator- Barclays Center
On-siteBrooklyn, New York, United States
Brooklyn, New York, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Greet patients with a smile, guide them through the out-of-network experience, and control appointment flow to ensure a welcoming environment. Respond to all phone calls and emails within two hours and always within 24 hours. Execute five-star customer service while collaborating with the team to support patient care at the Barclays Center clinic.
Required Qualifications
- Previous customer service experience
- Someone who is hospitable, welcoming, and team-orientated
- Strong communication skills
- Ability to multi-task
- A strong attention to detail
- Willingness to grow
- Manual dexterity to manipulate office equipment and make written notations
- Ability to use computer keyboard 90% of each workday
- Hearing acuity to communicate over the telephone
- Visual acuity to read information on computer screen
- The ability to sit, stand, walk for extended periods of time
- Occasionally lift 10 pounds floor to waist
Desired Qualifications
- Passion for the field hospitality and customer service
- Self-motivation and willingness to go above and beyond
- Enjoyment of seeking out an opportunity to make an impact daily and connecting with people
- A proactive, collaborative, team-oriented attitude
- You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities
- A resonance with our SPEAR-IT values: Service, Passion, Empathy, Accountability, Respect, Impact, Teamwork
- BA.BS degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.