Care Coordinator

Care Coordinator role at Avanti Homecare based at Ilkeston branch. You will oversee office administration for carers and clients, coordinate weekly person-centered rotas, manage client runs and rota efficiency, handle on-call out-of-hours coverage (one week in four, until 10:30pm), liaise with social workers and families, maintain office systems and data, handle invoicing and POs, support onboarding of new packages, and provide team guidance while upholding company policies and safety. Essential skills include strong IT literacy with care planning systems, rota management in an office setting, proficiency in Microsoft Office or Google tools, excellent communication, empathy, time management, organisational ability, and a customer-focused, professional approach. Requirements include a Level 3 Health and Social Care Diploma (or in-progress), a UK driving licence with access to a vehicle, ability to travel to client homes, and living within a reasonable distance of the Ilkeston branch. The role is full-time and permanent, with a Monday–Friday schedule and a rotational on-call duty, and offers a competitive salary package, pension, Blue Light Card eligibility, and opportunities for training and personal growth.