Care Access Associate - USA Family Practice Associates -
On-siteMobile, Alabama, United States
Job Summary
Call patients to remind them of scheduled appointments, reschedule no-shows, and verify demographic and insurance information for billing. Collect time of service payments, check patients into and out of clinics, and notify patients of non-covered services. Prepare charts and encounter tickets, review codes for accuracy, and key charges into the computerized billing system. Answer telephone inquiries regarding fees, appointments, and physician qualifications while screening complex calls. Maintain medical records by scanning, filing, and processing requests in accordance with HIPAA and Risk Management policies. Work 20 hours or more per week at USA Family Practice Associates in the Mobile area.
Required Qualifications
- High School Diploma or equivalent
- 1 year of clerical experience in an access center, customer service, or healthcare setting
- Regular and prompt attendance
- Ability to work schedule as defined and overtime as required
Desired Qualifications
- Experience with Electronic Medical Records
- Completion of higher level of education as approved and accepted by the University of South Alabama
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