Cards Product Expert

Manage and optimize debit, credit, prepaid, and mobile wallet customer journeys while balancing business objectives, regulatory requirements, and operational efficiency. Gather, analyze, and document business, customer, and regulatory requirements; prepare business cases, market analyses, and functional requirements documentation. Coordinate product developments with internal and external stakeholders, support launches and feature releases, and monitor KPIs through data analysis. Conduct process reviews to improve customer experience and efficiency, preparing management reports for governance forums. Own the end-to-end lifecycle of cards and payment products, ensuring alignment with strategic initiatives and compliance obligations.