Cardiovascular Territory Account Specialist – Kansas City, KS
$119,700–$222,300 year
On-siteKansas City, Missouri, United States
Job Summary
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. Build a strategic territory plan by aligning shared priorities and applying insights that drive product demand and support better patient outcomes. Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person. Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Required Qualifications
- Bachelor's degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years
- Proven track-record of consistent high-performance
- Well-versed in navigating and successfully selling to large accounts and key customers
- Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers
- Demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
- Reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60-80% over a broad geography
- Ability to drive and/or fly within the territory
- Must have a valid driver's license
- Fully valid and unrestricted driver's license
Desired Qualifications
- Experience across therapeutic groups
- Experience with account management strategy
- Experience with new product launches
- Broad understanding in patient services
- Broad understanding in market access
- Broad understanding in buy and bill
- Broad understanding in specialty pharmacy
- Broad understanding in reimbursement
- Broad understanding in medical calling on HCPs with respect to a sophisticated product or reimbursement pathway
- Preferred experience in the 2-year Novartis Sales Internship Program
- Demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities
- Strong ability to collaborate, work cross-functionally within a matrix environment
- Strong ability to communicate clinical product information
- Account Management
- Commercial Excellence
- Communication
- Conflict Management
- Cross-Functional Work
- Customer Insights
- Ethics
- Healthcare Industry
- Influencing Skills
- Negotiation
- Sales
- Technical Skills
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