Cardiology Patient Navigator
$10,400,000–$12,480,000 year
RemoteIndia
Job Summary
Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems while conducting telephonic outreach to reinforce care instructions and coordinate next steps. Track testing schedules, remote patient monitoring workflows, and ensure continuity of care across a caseload of 150+ patients by escalating clinical concerns to providers within scope. Maintain accurate clinical documentation and support billing documentation and insurance coordination to meet HIPAA compliance standards. This role supports a busy U.S.-based cardiology team, focusing on communication, documentation, and workflow support for CHF management protocols and remote care settings.
Required Qualifications
- Clinical healthcare background: CNA, MA, RN, or equivalent credential
- 3+ years of experience in healthcare, telehealth, or medical office settings
- Experience in care coordination or care management, preferably in telephonic or remote settings
- B2+ English proficiency
- Experience using EMR/EHR systems
- Strong patient-centered communication skills
- Ability to work U.S. business hours (CT)
- Strong written and verbal English communication; assessed at screening
Desired Qualifications
- Cardiology-specific experience
- Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
- Outpatient cardiology, home health, or telemedicine experience
- Remote patient monitoring exposure
- Medical billing or prior authorization knowledge
- Prior experience working as a contractor or in startup/evolving environments
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