Card Services Representative 2
On-siteHermitage, Pennsylvania, United States
Job Summary
Input approved applications into appropriate software for set-up and maintain account information with address and credit limit changes. Respond to inquiries from debit and credit cardholders while researching problems and disputes. Review and monitor reports including lost or stolen account activity, fraud alerts, and exception reports. Perform daily reconciliations and accounting functions for general ledger and Demand Deposit Accounts. Provide portfolio reports to management and coordinate with various departments regarding credit and debit card processing in conjunction with Bank policies. This role requires three years of experience and strong communication skills. Candidates must be legally authorized to work in the U.S.
Required Qualifications
- High School or GED
- 3 years of experience
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use general office equipment
- Ability to use a personal computer and job-related software
- MS Word - Intermediate Level
- MS Excel - Intermediate Level
- Working knowledge of the technical aspects of credit and debit card functions
- Must be legally authorized to work in the U.S.
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