CAN Team Leader - British Columbia
$45,760–$47,840 year
On-siteWhistler, British Columbia, Canada
Job Summary
Lead and develop a retail team by coaching, mentoring, and maintaining clear communication to foster collaboration and growth. Oversee daily store operations including opening and closing duties, visual merchandising, and stock presentation while upholding health and safety standards. Motivate staff to meet sales targets and KPIs, resolve customer concerns promptly, and represent the Mountain Warehouse brand with professionalism. Build local community connections and empower colleagues with up-to-date product knowledge. This role offers a monthly bonus scheme, 50% colleague discount, and twice-yearly uniform allowance within a stable, supported environment.
Required Qualifications
- Passionate about delivering outstanding customer service
- A confident and reliable motivator, with a talent for inspiring others
- Experienced in all areas of retail, from stock control to visual merchandising
- A strong communicator who can engage at all levels and provide constructive feedback
- Proactive and results-driven, with a track record of setting and achieving goals
- Approachable, trustworthy, and a natural team player
- Skilled at problem-solving within company guidelines and policies
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