Campus Security Specialist
On-siteHo Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Job Summary
Develop University-wide security programs, plans, and policies to ensure safety for staff, students, contractors, and visitors. Lead and manage day-to-day security service providers across three campuses, overseeing emergency and crisis management operations. Prioritize operational resource deployment using a risk-based approach while overseeing security needs at all university events. Act as a subject matter expert to develop complex security solutions, identify vulnerabilities, and respond to operational crises to mitigate legal and reputational risks. Manage stakeholder relationships with contractors, staff, and emergency services while maintaining high customer service standards. Keep track of reported incidents, lead investigations including CCTV reviews, and create incident reports with recommendations for action plans. Apply current technology to provide technical solutions for senior staff and develop a culture of crime prevention and incident reduction. Provide comprehensive reporting to senior management, manage the security service budget, and develop training plans for contracted personnel.
Required Qualifications
- Bachelor's in public security or related field
- At least 5 years of experience in a security related position
- Sound understanding of legal requirements and standards with regards to public security in Vietnam
- Significant experience in security management (incl Electronic Security and Surveillance) in a large complex organization including experience in the supervision of large, outsourced security contracts and their related budgets
- Proven ability to manage day to day operations of a large security team including internal and contracted personnel
- Extensive experience in successful management of stakeholder relationships within a large complex organization
- ability to deliver high level of customer service to a wide variety of stakeholders and leadership of a team with a client focused approach to Security services delivery
- Extensive knowledge of electronic security and surveillance operational systems the security sector regulatory environment and the development and implementation of Security policies and procedures in a large complex organization
- Excellent written and verbal English and Vietnamese skills, with ability to communicate
- Ability to write reports and briefs in English
- Good judgement and the ability to quickly assess options and make decisions and understanding of risk management in a large complex education organization
- Proven ability priorities tasks works to deadlines, manage multiple deliverables work autonomously as well as a productive team member
- Ability to display appropriate behaviours in line with the position and RMIT Values
- IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines)
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