Calm - Household / Estate Manager
$180,000–$225,000 year
On-siteBridgehampton, New York, United States
Job Summary
Oversee comprehensive domestic operations at a Bridgehampton estate, managing daily household management, staff supervision, and vendor relationships to maintain impeccable property standards. Coordinate household team development through recruitment, training, and performance management while serving as primary liaison for all service providers and contract reviews. Direct diverse initiatives ranging from routine maintenance and preventive care protocols to specialized projects, ensuring seamless transitions for family arrivals and visits. Manage pet care routines and integrate animal needs into overall household operations and travel planning. Maintain operational documentation, inventory systems, and sustainable resource management practices to support the family's philanthropic pursuits and personal interests.
Required Qualifications
- Minimum five to seven years of progressive experience in estate management, luxury residential operations, or private family office environments
- Demonstrated success managing domestic operations and coordinating with household staff teams
- Proven expertise in comprehensive estate management, vendor relationship development, and operational coordination
- Experience supporting the establishment of domestic protocols and maintaining properties to impeccable standards
- Exceptional diplomatic communication skills
- Ability to coordinate diverse teams while maintaining harmonious working relationships
- Working knowledge of contract review and vendor management
- Experience in domestic service agreements, vendor contracts, and household operational documentation
- Solid financial acumen
- Experience supporting household budgets, expense management, and resource optimization
- Ability to identify cost-saving opportunities
- High emotional intelligence
- Exceptional discretion and confidentiality standards
- Ability to work effectively with strong personalities
- Ability to maintain professional boundaries
- Experience in pet care management
- Understanding of household dynamics that include beloved family animals
- Ability to receive and implement constructive criticism
- Understanding of the hustle required in a formal household environment
- Deep appreciation for resource conservation and waste reduction practices
- Demonstrated ability to implement sustainable household operations
- Understanding and alignment with family values that prioritize formal protocols alongside authentic living
- Comfort with private, purpose-driven lifestyle management
- Discretion in all professional interactions
- Strong personal fortitude
- Exceptional resilience
- Ability to thrive in an environment with formal protocols, demanding standards and strong personalities
- Unwavering commitment to service excellence
- Ability to create operational bandwidth for the entire team
- Ability to work effectively under the direction of the Executive Manager
Desired Qualifications
- Experience in elevated residential environments
- Comfort with diverse responsibilities across comprehensive estate management
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