Call Centre Representative (Turkish Language)
$33,000–$33,000 year
On-siteLondon, England, United Kingdom
Job Summary
Manage inbound and outbound calls to deliver high-quality customer service for the Turkish market, addressing inquiries and complaints promptly while providing information on website and services. Handle various communication channels efficiently and assist with additional project-related tasks as needed. Work on a shift-based schedule with comprehensive training provided from day one. Proficiency in Turkish is required, with English proficiency desirable, alongside a proactive attitude and strong organizational skills. This role is part of an international team focused on collaboration and employee autonomy.
Required Qualifications
- Positive and proactive attitude
- Proficiency in the Turkish language
- Previous experience in call centre positions
- Experience as a sales agent
- Experience as a VIP agent
- Accuracy
- Diligence
- Attention to detail
- Organisational skills
- Flexible availability for working hours and shift schedules
- Ability to memorise scripts
- Ability to adapt scripts when issues arise during a call
Desired Qualifications
- A good command of the English language
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.