Call Centre Agent
$8,580–$10,560 year
Remote · South Africa
South AfricaRemoteFull Time$8,580–$10,560 yearEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Handle inbound customer calls, respond to inquiries, resolve complaints, and update customer records in the CRM. Meet daily call-handling targets and quality standards, support outbound follow-up calls, and collaborate with team leaders to identify recurring issues. Requires experience in customer-facing roles, professional English, familiarity with CRM tools, reliable home internet, and the ability to stay calm under pressure.
Required Qualifications
- Experience with customer-facing roles, ideally in a call centre environment
- Clear, professional spoken English with strong listening skills
- Familiarity with CRM systems or customer management tools
- A reliable internet connection and a quiet workspace at home
- Ability to stay calm under pressure and handle difficult conversations with care
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