Call Centre Agent (Part Time)
$31,744–$32,000 year
Hybrid · Cardiff, Wales, United Kingdom
Job Summary
Call Centre Agent (Part Time) supports members of travel insurance products with quotes, amendments, cancellations, and policy inquiries. Responsibilities include handling inbound calls, processing payments securely, responding to emails and live chat, and providing accurate quotes and product information. Requires proficiency with MS Office, strong customer service, attention to detail, and the ability to work independently in a hybrid or remote setup from Cardiff, Wales. 20–25 hours per week, 3-month contract, with a structured training program and benefits package.
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