Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team handling inbound and outbound calls to engage with members of the public, negotiating payment solutions for outstanding debts either in full or by arranging a suitable plan. With ongoing training, mentorship, and clear progression paths, the role offers a competitive salary (£24,500 basic) with uncapped monthly bonuses and potential to earn over £60,000 OTE in succession roles. The position operates full-time (37 hours per week) with fixed/rotating shifts, and includes benefits such as a company pension, health plan, death-in-service, extensive training, and development opportunities. Essential requirements include undergoing right to work and reference checks. The employer emphasizes a supportive, values-driven environment and long-term career growth within a group that has strong origins and presence in England and Wales.