Call Center Technician/Dispatcher
$38,500–$38,500 year
Remote · Burke, Virginia, United States or New York City, New York, United States
Burke, Virginia, United States or New York City, New York, United StatesRemotePart Time$38,500–$38,500 yearEntry LevelHigh School Or EquivalentUnknown
Type
Part Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
This role requires responding to communications about sanitary sewer and stormwater emergencies, utilizing GIS applications, and maintaining environmental regulations compliance. Excellent customer service and communication skills are essential. Applicants should be adaptable to varying shift schedules including potential night and weekend work.
Required Qualifications
- High school graduation or a GED issued by a state department of education.
- One year of engineering technical support work experience.
Desired Qualifications
- Any experience in or knowledge of wastewater and/or stormwater systems.
- 1-2 years’ experience working in a field agency or utility company and/or with field crews providing technical support.
- Intermediate experience in operating a variety of communication equipment to respond to residents, dispatch personnel, and respond to emergency calls.
- Basic experience in locating information in Tax Map Grids.
- Basic experience using asset management system (database system) to create work orders and retrieve maintenance history.
- Basic experience in using Geographical Information System (GIS) applications.
- Intermediate experience in Microsoft Office Suite specifically MS Word, EXCEL, Outlook.
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