Call Center Team Lead - Travel (Cebu City)
On-siteCebu City, Central Visayas, Philippines
Cebu City, Central Visayas, PhilippinesOn-siteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Lead voice support operations for the Travel account in Cebu City, managing a 24/7 shift schedule with onsite requirements. Oversee team performance and ensure consistent service delivery across all voice lines of business. Requires 2 to 3 years of prior experience as a Team Lead in similar voice environments.
Required Qualifications
- Undergraduate or College Graduate
- 2 to 3 years of experience as a Team Lead in any voice lines of business (LOBs)
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