Call Center Specialist
On-site · Fitchburg, Massachusetts, United States
Job Summary
Handle incoming calls and direct them to CHC personnel; schedule acute and routine patient appointments; collect and enter patient registration and demographic data; provide translation services for non-English speakers; support front desk check-in/check-out and cross-cover other departments as needed; requires ability to type at least 35 wpm, knowledge of basic medical terminology, and strong interpersonal and communication skills; bilingual English/Spanish or English/Portuguese is a plus.
Required Qualifications
- High School Diploma or GED
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