Call Center Sales Manager- Chicago
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull TimeStartup
Full TimeStartup
Job Summary
Establish and manage relationships with B2C customers to achieve sales goals and convert leads. Provide product and sales training to staff while developing sales plans and writing reports. Protect company reputation by ensuring the highest level of customer satisfaction through excellent people skills and strong time management. Manage CRM usage and Microsoft Office suite proficiency to track performance. Located in Chicago, this role requires management experience in a call center and comfort working with people with special needs.
Required Qualifications
- Management experience in call center
- Excellent people skills, must be comfortable working with people with special needs
- Experience in sales and customer service in B2C environment
- Coachable, self-starter, dependable, must have strong time management skills
- Proficient in Microsoft Office suite and the use of CRM
- Located in Chicago
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