Call Center Sales Agent (Warm Leads)
On-siteBogotá, Bogota D.C., Colombia
Job Summary
Conduct inbound and outbound calls to convert leads into confirmed self-storage rentals, guiding customers through unit options and pricing while upselling to boost occupancy. Handle move-out inquiries with empathy to retain clients and log all interactions accurately in the CRM. Hit daily targets for conversions, follow-ups, and call volumes while collaborating in team huddles. Maintain top-tier, on-brand customer service using required CRM and call software tools. Must be available within US time zones and possess reliable high-speed internet. Join a fully remote team driving technology-driven solutions in the self-storage industry.
Required Qualifications
- 1+ year in sales or a call center
- Confident, persuasive communicator with strong listening skills
- Goal-driven with a competitive edge and drive to exceed quotas
- Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.)
- Quick on your feet—adaptable, coachable, and ready to problem-solve
- Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls
- Must be available to work within US time zones
- An internet speed of at least 10 Mbps download and 5 Mbps upload
Desired Qualifications
- bonus points if you've done both [sales and call center experience]
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