Call Center Representative
$35,400–$38,500 year
Remote · Burke, Virginia, United States or New York City, New York, United States
Job Summary
Seeking a Call Center Representative to deliver exceptional customer service to various stakeholders. Responsibilities include handling emergency communications for sanitary sewer and stormwater issues, utilizing GIS and asset management systems, and maintaining compliance with environmental regulations. Requires strong problem-solving skills and flexibility for emergency responses.
Required Qualifications
- High school graduation or GED
- One year of engineering technical support experience
Desired Qualifications
- Experience in wastewater and/or stormwater systems
- Experience working in a field agency or utility company
- Intermediate experience with communication equipment
- Basic knowledge in Tax Map Grids
- Experience with asset management systems
- Familiarity with GIS applications
- Intermediate proficiency in Microsoft Office Suite
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.