Call Center Representative
On-site · Brentwood, Tennessee, United States
Brentwood, Tennessee, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Onsite Call Center Representative handles high-volume outbound/inbound calls to educate patients about enrollment in Monogram Health programs, adheres to HIPAA and HIPAA-related workflows, uses Salesforce and EHR systems for data entry, and leverages strong communication to overcome objections; requires HS diploma or GED, 18+, and the ability to work weekends/holidays onsite with English proficiency and preferred Spanish bilingual capability.
Required Qualifications
- High School Diploma or GED
- English language proficiency
- Proven ability to learn in fast-paced environment
- Sales/telemarketing experience preferred in healthcare
- bilingual Spanish/English preferred
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