Call Center Representative

Inside Sales/Call Center Representative responsibilities include handling inbound and outbound calls, processing customer orders, verifying information, and delivering exceptional customer service in the automotive parts industry. The role involves providing product details, pricing, and availability, following up to ensure needs are met, and collaborating with the sales team to identify upsell opportunities. Strong communication, attention to detail, and the ability to multitask in a fast-paced environment are required; bilingual Spanish is a huge plus. Office-based role with a flexible schedule that may include evenings and weekends; proficiency in Microsoft Office and familiarity with automotive parts/repair is advantageous. Benefits include incentives, PTO, health/dental/vision, 401K matching, life insurance, and other employer-paid perks.