Call Center Representative
$14,000–$16,000 year
On-site · Dahlonega, Georgia, United States
Job Summary
Handle inbound calls in the healthcare setting, assisting patients with inquiries about services, appointments, and health care information. Document interactions, schedule appointments with reminders, and resolve issues by identifying root causes. Collaborate with other departments to ensure seamless service delivery. Requires strong communication, empathy, active listening, problem-solving, and organizational skills; preferred bilingual abilities and familiarity with medical terminology.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a call center environment
- Strong verbal communication skills and a clear, friendly phone demeanor
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