Call Center Representative
$29,120–$29,120 year
On-site · Louisville, Kentucky, United States
Louisville, Kentucky, United StatesOn-siteContract$29,120–$29,120 yearEntry LevelNo RequirementUnknown
Type
Contract
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
Client is seeking a phone specialist who will address and resolve agent and partner concerns, report findings to improve processes, and respond to service barriers while adhering to regulatory requirements. The role involves taking 35-45 calls per day, with skilled agents managing up to 85 calls. Candidates should have a strong understanding of customer service standards, excellent multi-tasking abilities, and previous experience in call center or customer service.
Required Qualifications
- Previous call center or customer service experience
- Comprehensive knowledge of customer service standards
- Multi-tasking skills (i.e. typing while on the phone with an agent)
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