Call Center Rep
$21–$21 year
On-site · Central Islip, New York, United States
Job Summary
Call Center Representative handling inbound/outbound calls to address customer inquiries and resolve issues. Responsibilities include documenting interactions, scheduling patient appointments, verifying demographics and insurance, updating EMR records, and coordinating with multiple departments to ensure a seamless customer experience. Skills emphasize strong verbal communication, problem-solving, attention to detail, and the ability to manage high call volumes; preferred familiarity with CRM software and bilingual capabilities.
Required Qualifications
- High school diploma or equivalent
- Proven experience in a customer service role, preferably in a call center environment
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