Call Center Operator - Full & Part Time
On-site · Strongsville, Ohio, United States
Strongsville, Ohio, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Handle inbound and outbound calls from Lottery retailers, troubleshoot equipment and related issues, and dispatch technicians for on-site repairs. Requires a high school diploma or equivalent and one year of customer service experience, with strong technical/analytical and communication skills; ability to work in a team; training on Intralot software/hardware and understanding of help desk processes; pre-employment background check and drug screening; equal opportunity employer.
Required Qualifications
- High school diploma or equivalent
- One year prior related customer service experience
- Call tracking system experience preferred
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