Call Center - Grand Rapids MI
On-siteGrand Rapids, Michigan, United States
Grand Rapids, Michigan, United StatesOn-siteFull TimeHigh School Or EquivalentSalesMedium
Full TimeHigh School Or EquivalentMediumSales
Job Summary
Answer incoming calls and respond to emails with professionalism, enter service and network-related requests into the system, and process supply orders accurately. Coordinate and manage service technician call loads to ensure fast, quality support for clients. Maintain a client-focused mindset while utilizing strong communication skills and computer proficiency to deliver reliable assistance. This full-time role includes Monday through Friday hours from 8:00 AM to 5:00 PM at our Grand Rapids location.
Required Qualifications
- 18 years or older
- Strong communication skills
- client-focused mindset
- Dependable
- organized
- attentive to detail
- Proficiency with computers
- Proficiency with various software programs
- positive attitude
- team-player approach
- high school diploma or GED
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