Call Center | Customer Service Representative
On-siteVero Beach, Florida, United States
EXPIREDVero Beach, Florida, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Solve customer service issues and handle heavy inbound phone calls while navigating multiple software platforms to address inquiries on pricing, billing, and new orders. Accurately maintain customer data and transactions through detailed data entry, including propane tank information. Prospect for potential leads and follow up via phone and email, clearly explaining program features and making suitable suggestions based on customer needs. Work in a fast-paced environment at the Vero Beach office with a focus on customer retention and exceptional service delivery.
Required Qualifications
- Moderate knowledge in Microsoft office and windows-based applications
- Strong organizational skills
- Detail oriented
- Ability to work well in a team-oriented environment
- Professional telephone manners
- Resourceful and a good problem-solver
- Driven motivation for sales
- Ability to multi-task under high-pressure situations
- Ability to effectively present information and respond to questions from employees, managers, customers and the general public
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