Call Center Coordinator Hybrid
Hybrid · Louisville, Kentucky, United States
Louisville, Kentucky, United StatesHybridFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Call Center/Patient Access Coordinator duties include answering calls, scheduling patient appointments, entering demographics, insurance, and referrals into EMR, canceling/rescheduling appointments, and maintaining HIPAA compliance. Requires English fluency, strong communication, customer service experience, and prior medical office experience preferred; position is hybrid (office/remote) with a standard Monday–Friday schedule.
Required Qualifications
- High school diploma or GED required
- Prior medical office experience preferred
- Strong computer skills
- Excellent communication and customer service skills
- Must be at least 18 years of age
- Ability to work independently
- Acceptable results on background screenings and checks
- Experience in scheduling appointments and handling demographics in EMR
- Knowledge of HIPAA policies and procedures
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