Call Center Associate
$30,160,000–$32,240,000 year
On-siteLakeland, Florida, United States
Lakeland, Florida, United StatesOn-sitePart Time$30,160,000–$32,240,000 yearEntry Level
Part TimeEntry Level
Job Summary
Conduct inbound calls to assist members and guests with booking appointments, confirming reservations, and answering client profile questions. Provide excellent customer service while promoting the health and wellness benefits of massage therapy, ensuring the booking experience remains outstanding. Maintain a professional and clean work environment with a positive, energetic attitude as you handle stressful situations and multitask effectively. No sales involvement is required; instead, focus on supporting the guest experience through clear communication and reliable assistance.
Required Qualifications
- Excellent personal appearance
- Good verbal and written communication skills
- Ability to handle stressful situations professionally
- Ability to multitask with ease
- Positive, energetic attitude
- Team player
- Open to working in a call center environment
- Able to interview immediately
- Great communication skills
- Computer skills
- Call Center experience
- Professional customer service experience
- Retail experience
- Face to face customer service experience
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