CALL CENTER AGENT
On-siteTupelo, Mississippi, United States
Tupelo, Mississippi, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Schedule patients for physicians and demonstrate empathy and active listening during patient calls. Clearly understand all HIPAA guidelines and ensure they are followed in all situations. Provide timely responses to patient and supervisor requests while striving to answer all calls pleasantly and helpfully. Maintain full-time availability and fluency in spoken and written English. Complete the Predictive Index assessment before submitting your application.
Required Qualifications
- Graduate of four-year high school or equivalent (GED)
- One (1) year experience demonstrating your ability to adhere to a schedule, understand complex instruction and use technology
- Must have full-time availability
- Fluent in English, both written and spoken
- Comfortable with computer and telephone systems
- Complete the Predictive Index assessment
Desired Qualifications
- A strong desire to strive for excellence and happiness in helping others
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.