Call Center Agent - Inbound - Claremont, South Africa
On-site · Cape Town, Western Cape, South Africa
Cape Town, Western Cape, South AfricaOn-siteFull TimeEntry LevelHigh School Or EquivalentOutsourcing/OffshoringEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Outsourcing/Offshoring
Job Summary
Inbound call center agent role handling customer enquiries at first point of contact, identify needs, provide product information, promote client offerings, escalate queries when needed, maintain accurate records, and uphold standards of fair customer treatment in a high-volume, fast-paced environment. Requires at least 12 months of customer service experience and strong communication, problem-solving, and teamwork skills.
Required Qualifications
- Matric/Grade 12 Certificate or equivalent
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