Call Center Agent (ab 30%)

Answer incoming customer calls and transfer messages to customer portals, SMS, email, or phone. Perform administrative tasks including managing statistics, handling first-level support inquiries, agenda management, and customer correspondence. Work independently in individual offices in Zug or Zürich with regular team interaction and a lunch break. End the day at 17:30h without night or shift work. Requires Swiss German fluency and basic English/French skills.