Cake Decorator

Job Summary

Required Qualifications

• •Ability to lift up to 50 pounds
• •Must be able to read order monitors
• •Recall and communication of products and contents
• •Practice established food handling procedures and meet any local health regulations
• •Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness
• •Prepare and decorate cakes according to assigned specifications including cakes for special orders and walk-in customers
• •Operates cake production area in accordance with established PRIDE standards, policies and procedures
• •Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness
• •Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate
• •Communicate all significant issues, both positive and negative, with management staff
• •Assemble and prepare soft serve and Blizzard® cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings
• •Ensure all cake products meet the Dairy Queen® standards of quality and excellence
• •Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards
• •Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions
• •Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed
• •Conducts sampling and actively sells products
• •Take and fill customer cake orders in a professional and timely manner
• •Be pleasant and alert to customer needs
• •Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer
• •Clean work area, organize and stock needed items
• •Stock and execute proper rotation of products
• •Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist
• •Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks
• •Inform immediate supervisor promptly of all problems or unusual matters of significance
• •Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift
• •Stock ice in soft drink dispensers
• •use sanitizing solutions
• •stock all items used in customer service area
• •Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
• •Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift
• •Must be able to work in and out of different temperature ranges
• •Handling food/drinks/treats and food/drink/treat products constantly
• •Capability to stand for long periods of time
• •Interact with the public and co-workers constantly during shifts
• •Clean up after all kinds of messy situations
• •Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities