Cafeteria Retail Manager
On-siteDanville, Virginia, United States
Danville, Virginia, United StatesOn-siteFull TimeHealthcare ServicesEnterprise
Full TimeEnterpriseHealthcare Services
Job Summary
Manage the day-to-day operations of the cafe retail area to provide excellent customer service and support revenue growth. Lead a goal-oriented food service department by recruiting, training, and scheduling team members while performing daily inspections and coaching staff. Monitor all department sales and costs, develop evaluation processes for customer satisfaction, and maintain continuous improvement through communication and integrity. Lead the team to foster a productive environment focused on morale, quality, and respect.
Required Qualifications
- Minimum associate's degree
- Bachelor's degree preferred
- 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining
- 3+ years of management
- Experience with cash handling policies and procedures
- Familiarity with various point of sales (POS)/register systems
- Knowledge of hospital food service operations
- Computer skills including word processing, spreadsheets, email, and ordering platforms
- Must be willing to relocate for promotion opportunities
Desired Qualifications
- Proficiency in languages other than English, especially Spanish
- Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months
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