Café - Team Leader
On-site · Sheffield, England, United Kingdom
Job Summary
Team Leader for a café/hospitality setting: lead and inspire the team to deliver exceptional customer service, meet business objectives, and foster a culture of development, learning, and recognition. Responsibilities include guiding the team to deliver excellent standards in line with the Trading plan, creating a supportive environment, ensuring safe and legal operations, and supporting colleagues’ training and development. Requires retail leadership experience, strong communication, relationship-building, and the ability to motivate teams to perform in a fast-paced store environment.
Required Qualifications
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
- Flexibility of approach that will allow you to support other stores in the area when needed
- Ability to build strong relationships and communicate clearly and effectively
- Experience of supporting employee training and development, and motivating teams to deliver their best
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