Café Team Leader 35h
On-siteLondon, England, United Kingdom
London, England, United KingdomOn-siteFull TimeSenior LevelRetailEnterprise
Full TimeSenior LevelEnterpriseRetail
Job Summary
Deliver exceptional customer service and prepare high-quality food and beverages while acting as a brand ambassador for ARKET's café. Lead and inspire the team, overseeing daily operations including opening and closing procedures, delivery, and replenishment to ensure efficiency and compliance. Support the Café Manager by maintaining smooth in-store standards and promoting the company's values through genuine guest interactions. This full-time 35-hour role requires flexibility for irregular shifts and strong English communication skills. Apply by sending your CV in English.
Required Qualifications
- previous experience in food and beverage
- fully flexible to support the Café Manager
- passion for hospitality
- willingness to learn
- commitment to creating great guest experiences
- natural ability to put the customer first
- ability to adapt to their needs
- good product knowledge
- willingness to engage with customers
- good levels of service
- comfortable with working flexible / irregular work patterns
- English language skills
Desired Qualifications
- leading and inspiring the cafe team
- overseeing day-to-day cafe operations
- delivery
- replenishment
- coverage
- efficiency
- compliance
- excellence
- acting as a brand ambassador
- embodying the company's values
- memorable and meaningful customer interactions
- genuine interest in people
- actively listening to their needs and perspectives
- open to learn
- seek out development opportunities
- genuine passion for food
- passion for beverages
- strong desire to share that enthusiasm and knowledge with customers
- a genuine passion for the ARKET brand
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