Cafe Server
On-siteHouston, Texas, United States
Job Summary
Complete opening, mid, and closing procedures while maintaining daily checklists and side-work assignments. Ensure dining rooms, tables, counters, and service stations are fully stocked, cleaned, and ready for service before guests arrive. Process cash and credit card transactions through the point of sales system and manage beverage carts and pastry displays during closing. Maintain a clean, sanitary environment by wiping surfaces, checking chairs, and reporting any incidents per workplace safety standards. Work flexible shifts including mornings, nights, weekends, and holidays to support high-volume, high-stress service environments.
Required Qualifications
- Minimum 2-3 years experience working in similar role
- Must be able to add, subtract, multiply, and divide in all units of measure
- Ability to read, speak and interpret documents in clear English
- Must be able to exert well-paced ability in limited space and to reach other locations of the restaurant on a timely basis
- Must be able to multitask and manage in high volume, and high stress environments
- Must have manual dexterity to use and operate all necessary equipment
- Must be able to reach, bend, stoop, and stretch
- Can frequently lift up to 30 pounds
- Must be able to work a flexible schedule (including mornings, nights, weekends, and holidays)
- Must maintain a clean and sanitary work environment
- Maintain a gracious, pleasant and friendly attitude
- Embodies the standards of the Restaurant Brand by displaying professionalism in all forms of communication
- Attend all meetings required
- Take pride in your appearance while adhering to the Dress & Appearance Policy
- Work in a safe manner and abide by Workplace Health & Safety standards and Food and Safety Hygiene standards
- Adhere to the company policies regarding accident and incident reporting procedures
Desired Qualifications
- High School Diploma, or equivalent level of education, preferred
- Food Handlers Safety Certificate Preferred
- Quality Orientation – constantly strive for quality versus quantity in every aspect of endeavor
- Teamwork – view self as part of a team, fosters teamwork with and among others and is willing to take on major and minor roles as part of a team to add to team's success
- Flexibility – can easily move back and forth between different job demands, is able to wear 'multiple hats' within a defined space or time frame, for long or short periods of time
- High Energy Level – exhibit the ability to perform at optimal level for extended periods of time
- Stress Tolerance – ability to remain focus and composed when addressing multiple competing priorities
- Communication – exhibit effective verbal and written communication in multiple venues and/or settings
- Customer Service Focus – views internal and external customer as optimally important
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